If you are looking for a remote job that combines organization, customer service, and teamwork, the Billing Assistant role at Steno might be the right fit for you.
This position is part of the Provider Billing Team, which plays a key role in supporting the company’s mission to modernize the court reporting industry. Steno is a fast-growing startup founded in 2018, and it values reliability, innovation, and hospitality in everything it does.
Working as a Billing Assistant means joining a motivated team that handles invoicing and billing for providers. It’s a role that requires attention to detail, adaptability, and strong communication skills. Let’s break down the responsibilities, qualifications, experience, benefits, and salary so you can understand what this job offers.
Billing Assistant Responsibilities
As a Billing Assistant, your main responsibility is to ensure that billing processes run smoothly and accurately. You will be part of the team that manages invoices and supports providers with their billing needs. Here are the key tasks you’ll handle:
- Processing invoices: You will manage the bulk of invoicing for providers, making sure everything is accurate and completed on time.
- Supporting the billing manager and associates: You’ll assist with organizational projects and other tasks as needed.
- Communicating across teams: This role requires you to interface with both internal and external teams. Strong communication skills are essential to keep everything running efficiently.
- Customer service: Steno emphasizes hospitality, so you’ll provide excellent service to clients and partners. This means being helpful, professional, and approachable in every interaction.
- Problem-solving: Billing often involves troubleshooting issues, so you’ll need to be a natural troubleshooter who can handle challenges calmly and effectively.
In short, you’ll be the backbone of the billing process, ensuring that providers and clients receive accurate invoices and smooth service.
Qualifications
To succeed in this role, you need a mix of technical skills and personal qualities. Steno looks for candidates who are organized, adaptable, and comfortable working independently in a fast-paced environment. The key qualifications include:
- Experience with billing or data entry: At least 1 year of high-volume billing, invoicing, or data entry experience is required. Court reporting or legal billing experience is a plus.
- Technical skills: You should be proficient on both Mac and PC. Experience with Google Workspace and Slack is preferred. Bonus points if you’ve worked with a wiki platform.
- Organization and adaptability: Billing requires juggling multiple tasks, so being organized and flexible is important.
- Communication skills: Strong written and verbal communication skills are necessary since you’ll be working with different teams and clients.
- Independent work style: This is a remote role, so you must be comfortable working independently and learning quickly.
Experience
Steno is looking for someone with at least one year of relevant experience. This could be in billing, invoicing, or data entry. If you’ve worked in a legal or court reporting environment, that’s an added advantage.
The company values people who are tech-savvy and quick learners. Since Steno is a growing startup, you’ll often need to adapt to new systems and processes. Experience with tools like Google Workspace, Slack, and other digital platforms will help you succeed.
Most importantly, Steno wants team players who can handle deadlines and contribute to improving processes. If you enjoy working in a fast-paced environment and don’t shy away from challenges, this role will give you plenty of opportunities to grow.
Salary
The Billing Assistant position is a full-time, hourly role. The salary range is $20–$23 per hour, depending on your experience and skills. Since this is a remote job, you’ll be working from home, which saves commuting costs and gives you flexibility in your daily routine.
Benefits
Steno offers a generous benefits package to support employees’ health, well-being, and work-life balance. Here’s what you can expect:
- Health, vision, and dental insurance: Comprehensive plans for both employees and dependents.
- Wellness and mental health benefits: Shared benefits that can be used by employees and their families.
- Flexible paid time off (PTO): You can take time off when needed to maintain balance in your life.
- Equity options: Steno offers equity, meaning you can share in the company’s success as it grows.
- Home office support: The company provides a home office setup and a monthly stipend to cover internet and phone expenses.
These benefits show that Steno values its employees and wants them to feel supported both professionally and personally.
Company Culture
Steno is not just about billing—it’s about innovation and teamwork. The company is revolutionizing the litigation and court reporting industry with cutting-edge technology and flexible payment options. Employees come from diverse backgrounds, including legal, technology, operations, and finance.
The billing team itself is described as reliable, motivated, and detail-oriented. They work under tight deadlines but also focus on improving processes every day. If you enjoy working in a collaborative environment where innovation is encouraged, you’ll likely thrive here.
Final Thoughts
The Billing Assistant role at Steno is a great opportunity for someone who wants to build a career in billing while working remotely. It offers competitive pay, strong benefits, and the chance to be part of a growing startup that values innovation and hospitality.
This job is ideal for individuals who are detail-oriented, organized, and comfortable working in a fast-paced environment. If you have at least one year of billing or invoicing experience and are looking for a role with growth potential, this position could be a perfect fit.
By joining Steno’s Provider Billing Team, you’ll not only support accurate billing processes but also contribute to a company that is reshaping the court reporting industry. With supportive teammates, flexible benefits, and opportunities for growth, this role provides both stability and excitement.
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