Are you someone who loves solving problems, organizing details, and helping others succeed all from the comfort of your home? If so, the Quality Assurance Specialist role at Neighborly might be your next big Remote opportunity.
This full-time remote position offers a chance to work with a trusted brand, support franchisees, and grow your career in the home services industry.
Let’s break it down in simple, beginner-friendly terms
About the Company: Neighborly
Neighborly is a powerhouse of service brands that help people repair, maintain, and improve their homes and businesses. With over 40 years of experience, they’re known for innovation, reliability, and a strong community focus. This role is part of Rainbow Restoration, one of their leading brands.
What You’ll Do as a Quality Assurance Specialist
This isn’t just a desk job it’s a dynamic support role where you’ll wear many hats. Here’s what your day might look like:
- Invoice Review: Check invoices for correct formatting, pricing, and billing.
- Tech Troubleshooting: Help franchisees fix issues with software like Xactimate, DASH, and Symbility.
- Franchise Support: Assist consultants with franchise-related questions and program work.
- Training & Guidance: Teach others how to use Rainbow’s systems effectively.
- Customer Liaison: Act as a bridge between customers and franchisees to resolve issues and ensure satisfaction.
- Communication: Write reports, respond to inquiries, and collaborate with internal teams and brand leaders.
Who This Role Is Perfect For
This job is ideal for:
- Moms returning to work who want flexibility and meaningful tasks
- Career switchers with strong organizational or customer service skills
- Beginners with basic tech knowledge and a passion for helping others
You’ll thrive here if you’re:
- Detail-oriented and organized
- Comfortable with Microsoft Word, Excel, PowerPoint, and Outlook
- Able to read financial statements and solve practical problems
- A self-starter who can work independently
Education & Experience
- High School Diploma or GED required
- Some college preferred
- 2 years of related experience preferred but not required!
This means beginners with transferable skills (like admin, customer service, or tech support) can absolutely apply.
Pay, Perks & Benefits
Neighborly offers a competitive package designed to support your growth and well-being:
| Category | Details |
|---|---|
| Pay | Based on experience |
| Schedule | Full-time, Monday to Friday |
| Benefits | Health coverage, paid time off, holidays, wellness programs |
| Financial Perks | Equity opportunities + annual bonuses |
| Extras | Recess breaks, supportive culture, remote flexibility |
You can explore their full benefits on their official site.
How to Apply
Ready to bring your drive to the table and unlock new doors? Apply directly through Neighborly’s careers page.
Final Thoughts
This role blends tech, communication, and customer support in a way that’s accessible to many especially those looking for remote work with purpose.
If you’re organized, proactive, and eager to grow, Quality Assurance Specialist at Neighborly could be your next empowering step.
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