Finding the right remote career in healthcare can be challenging, especially if you want flexibility, stability, and meaningful work. The role of Scheduling Specialist at CHRISTUS Homecare, part of the LHC Group and Optum family, offers all of these.
This position is remote, meaning you can work from anywhere in the U.S., while still making a direct impact on patients and healthcare teams. Below is a detailed review of this job, written in simple language to help you understand what it involves.
Responsibilities
The Scheduling Specialist plays a key role in keeping home health services organized and efficient. Your main responsibility is to manage patient referrals and schedule visits. Here’s what you’ll be doing day-to-day:
- Use an online scheduling system to maintain calendars for patients who need episodic care or regular visits.
- Process scheduling requests including new appointments, missed visits, rescheduled visits, or declined visits.
- Monitor referrals daily to ensure patients are assigned to the right licensed professionals and case managers.
- Communicate with field staff to resolve issues with late, pending, or incomplete visits.
- Collaborate with team leaders to match patients with clinicians who have the right skills and experience.
In short, you’ll be the link between patients, doctors, nurses, and caregivers. Your work ensures that patients receive timely care and that healthcare staff can focus on delivering quality service.
Required Experience and Qualifications
This role is beginner-friendly but still requires some skills and knowledge. The company has listed both required and preferred qualifications:
Required:
- A high school diploma or equivalent.
- Basic computer skills and ability to learn scheduling software.
Preferred:
- 1+ year of scheduling experience in a healthcare setting.
- Familiarity with online scheduling systems.
- Strong organizational skills to manage multiple tasks at once.
- Excellent customer service and communication skills to interact with patients and staff.
- Ability to make quick and effective decisions.
- Knowledge of state and federal regulations related to OASIS visits, supervisory visits, and reassessments.
Even if you don’t have healthcare scheduling experience, strong organizational and communication skills can help you succeed in this role.
Salary Range
Salary is always an important factor when considering a job. For this Scheduling Specialist role:
- The hourly pay ranges from $14.00 to $27.69 depending on your location, education, certifications, and work experience.
- This is a full-time position, so your annual earnings could range between $29,000 and $57,000 approximately.
- Pay is compliant with all minimum wage laws.
This range makes the job accessible to entry-level candidates while still offering growth potential for those with more experience.
Benefits and Perks
CHRISTUS Homecare, as part of Optum and UnitedHealth Group, provides a wide range of benefits to employees. These include:
- Comprehensive benefits package covering health, dental, and vision insurance.
- 401(k) retirement plan contributions to help you save for the future.
- Equity stock purchase program, giving you a chance to invest in the company.
- Incentive and recognition programs to reward good performance.
- Opportunities for career development and training to move into other roles within the organization.
- Flexibility to work remotely from anywhere in the U.S. under the Telecommuter Policy.
These benefits show that the company values its employees and wants to support them both professionally and personally.
Work Environment and Culture
CHRISTUS Homecare emphasizes a culture of Caring, Connecting, and Growing Together. As part of the Optum family, the organization is committed to:
- Helping people live healthier lives.
- Reducing barriers to healthcare for marginalized groups.
- Promoting diversity, equity, and inclusion in the workplace.
- Supporting environmental sustainability.
Employees are recognized for their performance and given clear direction on how to succeed. The company also provides opportunities to grow into other roles, making this a good starting point for a long-term career in healthcare administration.
Schedule and Work Conditions
- Full-time position with a day shift schedule.
- No travel required, since the role is remote.
- Classified as non-exempt, meaning you are eligible for overtime pay if applicable.
- Must follow UnitedHealth Group’s Telecommuter Policy when working remotely.
This makes the job ideal for individuals who prefer stability and a predictable schedule.
Final Thoughts
The Scheduling Specialist – Home Health role at CHRISTUS Homecare is a great opportunity for individuals who enjoy organization, communication, and helping others. It’s especially appealing because:
- You can work remotely from anywhere in the U.S.
- The job offers a competitive salary range and strong benefits.
- It provides a chance to grow within a large healthcare organization.
- You’ll be part of a team that values caring and connection.
If you’re detail-oriented, good at multitasking, and want a career that supports both patients and healthcare professionals, this role could be a perfect fit.
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