If you’ve worked in collections before and are looking for a stable, full-time remote job with solid pay and benefits, this opportunity from Alorica might be just what you need.
Let’s break it down in simple terms so you can decide if it’s the right fit for you or someone you know.
🧾 Job Title: Collections Specialist
📍 Location: Work from Home (WAH)
⏰ Type: Full-time
💰 Pay: $15.00/hour
📈 Status: Trending Job in the U.S.
What Is Alorica?
Alorica is a global leader in customer service and support, with offices in 18 countries and a strong work from home program. They help big companies manage customer interactions from tech support to billing and collections. Over 70% of their leadership team started in entry-level roles, so there’s room to grow.
They also run a nonprofit called MLBA (Making Lives Better with Alorica), which supports local communities and employees in need. So yes, they care about people not just profits.
What You’ll Do as a Collections Specialist
This is a remote role where you’ll help customers who have overdue bills or debts. You’ll talk to them over the phone (both incoming and outgoing calls), help them understand their account status, and work out payment plans.
Your day-to-day tasks include:
- Making and receiving calls related to collections
- Updating customer records
- Documenting call details for audits and reports
- Staying polite, professional, and solution-focused
What You Need to Qualify
This job isn’t for total beginners you must have previous experience in collections. Here’s what else they’re looking for:
- High school diploma or GED
- Strong computer skills (especially Microsoft Word & Excel)
- Good communication and listening skills
- Ability to stay calm and courteous under pressure
- Customer-focused attitude
Work from Home Setup
You’ll be working from your own home, but there are a few tech requirements:
- A quiet, private space at the address you provide
- Alorica will send you equipment (possibly including a webcam)
- You must have a wired internet connection (DSL or cable only)
- Minimum internet speed: 10 Mbps download / 3 Mbps upload
Benefits You’ll Get
Alorica offers a generous benefits package to support your health, finances, and career growth:
- Health, dental, and vision insurance
- Paid time off, holidays, and sick leave
- Daily or weekly pay options
- 401K retirement plan
- Paid training and tuition reimbursement
- Leadership development programs
- Employee discounts (groceries, travel, phone plans, pet supplies, etc.)
- Employee assistance program for mental health and wellness
Who Can Apply?
Alorica is hiring for this role in select U.S. states only: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia, and West Virginia.
How to Apply
Here’s what the application process looks like:
- Submit your application online
- Complete an online assessment
- Wait for the team to review your application
- If selected, they’ll contact you directly
Final Thoughts
This job is ideal for someone who already has experience in collections and wants the flexibility of working from home. The pay is fair, the benefits are solid, and the company culture seems supportive.
If you’re patient, good with people, and comfortable handling sensitive financial conversations, this could be a great next step.
Explore Remote Work From Home Jobs:
$17/hr Help People on YouTube Work from Anywhere at vidIQ (100% Remote Worldwide)
$40/hr Remote Customer Support Specialist Job at Brightree
Remote Customer Support Job at Stride – No degree required
$69/hr Conduent Is Hiring 148 Remote Jobs
Remote Customer Service Job at Insurify Paying $54k/Year
$27/hr Remote Admissions Role at Culinary School – No Skills Needed!
