If you’re looking for a remote job that pays well, offers flexibility, and lets you grow professionally from the comfort of your home, Smith.ai might be the opportunity you’ve been waiting for.
They’re hiring experienced call-handling professionals to join their team of virtual receptionists and they’re serious about creating a positive work culture.
What Does a Virtual Receptionist Do?
As a Smith.ai receptionist, you’ll be the friendly voice that answers calls for different businesses from law firms to tech startups. Your job is to make callers feel heard and supported while helping the business run smoothly.
Here’s what you’ll be doing:
- Answer incoming calls remotely (100% work-from-home)
- Take messages, screen new clients, and book appointments
- Collect payments and transfer calls when needed
- Share accurate business information with callers
- Work as part of a supportive, high-performing team
Who Should Apply?
This role is ideal for people who are:
- Fast typers and great multitaskers
- Confident communicators with a professional tone
- Comfortable using computers and navigating online tools
- Fluent in English (Spanish fluency is a plus!)
- Able to work in a quiet home environment with reliable internet
If you’re someone who reads instructions carefully, makes ethical decisions, and treats everyone with respect—Smith.ai wants you on their team.
Tech & Setup Requirements
Before you apply, make sure you have:
- Legal authorization to work in the U.S. or Mexico
- A quiet space to take calls
- A headset with a microphone arm
- A laptop or desktop with:
- Google Chrome browser
- Minimum 8GB RAM
- Display resolution of at least 1024×768
- Strong internet connection:
- Ping under 50 ms
- Download speed over 10 Mbps
- Upload speed over 3 Mbps
- Typing speed of at least 40 words per minute
You can test your internet speed at speedtest.net or networktest.twilio.com.
Scheduling & Flexibility
Smith.ai operates 24/7, so you’ll have flexible scheduling options. You must work at least one shift on Mondays and commit to 25–40 hours per week. Shifts are 2 to 5 hours long and are planned based on your availability and business needs.
This setup gives you predictable hours while still allowing room for personal time great for work/life balance.
Pay & Perks
For U.S.-based agents:
- $15/hour starting rate
- $16/hour for bilingual agents (English + Spanish)
- Paid training
- Healthcare benefits for those working 30+ hours/week
For Mexico-based agents:
- $11/hour starting rate
- Paid training
Extra perks:
- $150 referral bonus
- Team awards and recognition opportunities
Health & Safety
Smith.ai is a fully remote company. You’ll work from home, which means no commute, no dress code, and no office distractions. It’s a safe and convenient setup—especially for parents, caregivers, or anyone looking for a flexible lifestyle.
And just to be clear:
❌ No application fees
❌ No banking info required
❌ No hidden costs to apply
Final Thoughts
Smith.ai is more than just a remote job it’s a chance to build a meaningful career while helping real businesses thrive. If you’re a strong communicator who enjoys helping others and wants predictable pay with flexible hours, this role could be a perfect fit.
📌 Ready to apply? Head to their official site and start your journey today.
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