If you’re looking to break into the insurance industry with full support, flexibility, and a mission-driven team, Foundever’s Remote Licensed Customer Service Representative role might be your ideal launchpad.
This full-time, work from home opportunity offers paid training, licensing support, and a chance to grow within one of the world’s leading customer experience (CX) companies.
About Foundever
Foundever is no small player in the CX space. With over 170,000 associates across 45 countries, they handle more than 9 million customer interactions daily in 60+ languages.
Their client list includes 750+ top-tier brands, and their founder-led culture blends global scale with entrepreneurial agility. In short, they’re the engine behind many of the best customer experiences you’ve ever had.
Remote Licensed Insurance Customer Service Representative Role Overview
As a Remote Licensed Customer Service Representative, you’ll be supporting one of the largest insurance providers in the U.S. but don’t worry, there’s no cold calling involved. Instead, you’ll be helping customers navigate their insurance needs with empathy and professionalism.
Foundever covers all training costs, exam fees, and licensing requirements, making this a rare entry point into the insurance world without upfront investment.
What You’ll Do
- Deliver top-tier customer service via phone and digital channels
- Resolve inquiries with compassion and critical thinking
- Study and pass the state insurance exam (with Foundever’s support)
- Navigate internal systems to find accurate information quickly
- Maintain a distraction-free workspace during training and work hours
Compensation & Perks
- Hourly Pay: $15 to $18/hour, with paid training at $15/hour
- Benefits: Health, dental, vision, disability insurance
- Retirement: 401(k) with matching
- Time Off: Paid vacation and holidays
- Career Growth: Opportunities for bonuses and advancement
What You’ll Need
- Age 18+
- High school diploma or GED
- Open availability for full-time shifts, including weekends
- 1–2 years of customer service experience preferred
- A personal computer or tablet (not a Kindle Fire), plus hardwired high-speed internet
- A quiet, distraction-free workspace no multitasking or caregiving during work hours
Foundever will ship you a headset and other equipment once you pass your state exam. Webcam presence is required during training and production, so be ready to show up professionally.
Military-Friendly Employer
Foundever actively supports veterans and military families through partnerships with Military One Source and other organizations. They recognize and value the discipline, resilience, and leadership that veterans bring to the table.
Inclusive Culture
Foundever is deeply committed to diversity, equity, and inclusion. Their hiring practices are fair and transparent, and they welcome applicants from all backgrounds. Whether you’re just starting out or looking for a career change, they focus on your potential not just your resume.
Final Thoughts
This role is perfect for someone who’s:
- Looking for a stable, remote job with growth potential
- Interested in entering the insurance industry without upfront costs
- Passionate about helping others and solving problems
- Able to work independently in a structured environment
If you’re ready to take the leap, visit foundever website to apply and connect with them on social media. Foundever isn’t just offering a job they’re offering a career path with purpose.
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