If you love helping people, enjoy talking about travel, and want to work from home, this opportunity with Cunard might be a perfect fit.
Cunard is one of the most iconic cruise lines in the world, known for its luxurious voyages and top-tier service.
They’re currently hiring remote Reservations Sales and Support Agents to assist guests and travel partners across the U.S. especially those booking cruises for the Australian market.
Let’s break down what this job is all about, in simple terms.
What You’ll Be Doing
As a Reservations Sales and Support Agent, your main job is to help people plan their dream cruise. You’ll be the friendly voice on the phone guiding guests through:
- Choosing the right cruise itinerary and cabin
- Answering questions about onboard experiences
- Making new bookings, processing payments, and handling changes or upgrades
- Resolving any booking issues with patience and professionalism
You’ll also work toward sales goals, upsell when appropriate, and make sure every guest feels confident and excited about their trip. Think of yourself as part travel advisor, part customer service expert, and part brand ambassador for Cunard.
Work Schedule
This role supports the Australian market, so your hours will reflect that:
- Work Days: Sunday through Thursday
- Shift Time: 3 PM to 12 AM Pacific Time (that’s 6 AM to 3 PM India Time)
- Schedule may adjust during Australian holidays or daylight saving changes
What Skills You Need
You don’t need cruise experience to apply, but these skills will help you succeed:
- Good communication and listening skills
- Ability to explain things clearly and calmly
- Confidence in recommending travel options and upselling
- Familiarity with booking systems (like POLAR or similar)
- Basic understanding of pricing, promotions, and policies
- Fast typing and attention to detail
- Ability to multitask and stay organized during busy call hours
- A calm, professional attitude—even when things go wrong
You’ll also need to be legally allowed to work in the U.S. Unfortunately, this job doesn’t offer visa sponsorship and isn’t available in certain states (like California, New York, and Hawaii).
Pay and Perks
Here’s what Cunard offers in return:
| 💼 Benefit | 📝 Details |
|---|---|
| Hourly Pay | $16.35 to $22.07 (based on experience and location) |
| Remote Work | 100% work-from-home (U.S. only) |
| Travel Perks | Cruise and travel discounts for you and your family |
| Health Coverage | Medical, dental, and vision insurance |
| Retirement Savings | 401(k) plan and employee stock purchase options |
| Learning & Growth | Paid training, tuition reimbursement, and professional development |
Why This Role Stands Out
Cunard isn’t just hiring agents they’re looking for people who care deeply about guest experience. You’ll be part of a team that values:
- Environmental responsibility
- Health and safety
- Diversity and inclusion
- Teamwork and continuous learning
They also offer accommodations for applicants with disabilities and are committed to fair hiring practices.
Final Thoughts
This job is ideal for someone who:
- Enjoys talking to people and solving problems
- Has a passion for travel and hospitality
- Wants a stable remote role with growth potential
- Can work U.S. hours and adapt to Australian time zone needs
Whether you’re a stay-at-home parent, a career changer, or someone looking to re-enter the workforce, this role offers a supportive environment and meaningful work.
Explore Remote Work From Home Jobs:
$17/hr Help People on YouTube Work from Anywhere at vidIQ (100% Remote Worldwide)
$40/hr Remote Customer Support Specialist Job at Brightree
CVS Health Is Hiring: 466 Remote Jobs Available – Find Your Fit Today!
$69/hr Conduent Is Hiring 148 Remote Jobs
$28/hr Remote Sales Support Representative Job at Panasonic
$27/hr Remote Admissions Role at Culinary School – No Skills Needed!
1 thought on “$22/hr Remote Reservations Sales and Support Agent Job at Cunard Cruise Line”
Comments are closed.