If you’re someone who loves helping others, thrives in a flexible work environment, and wants to be part of a mission-driven company, the Part-Time Remote Customer Care Associate role at Good Inside might be a perfect fit.
About Good Inside
Good Inside isn’t your typical parenting brand. Founded by Dr. Becky Kennedy and Dr. Erica Belsky, this company believes parenting is a skill not something you’re just born knowing. They offer personalized guidance, AI-powered support, and a strong online community to help parents raise confident, resilient kids in today’s fast-changing world.
They’ve already reached millions of families and are growing fast. If you’re excited about making a real impact, this is a great place to be.
What the Role Involves
As a Customer Care Associate, you’ll be the friendly face (or voice!) behind the scenes, helping parents get the most out of their Good Inside membership.
You’ll work remotely, part-time, for about 10–20 hours per week. During busy times like product launches or sales you might be asked to pitch in a little more.
Here’s what you’ll be doing:
- Responding quickly to customer support requests
- Answering questions about membership and content
- Reporting bugs and working with the tech team to fix them
- Sharing customer feedback with the internal team
- Updating Help Center articles so users can find answers easily
- Helping improve support processes
- Staying up-to-date with the app and preparing for new features
What Makes a Great Candidate
This role is ideal for someone who:
- Truly believes in Good Inside’s mission to support parents and children
- Takes initiative and solves problems without waiting to be told
- Communicates with empathy and makes customers feel heard
- Is open to feedback and uses it to grow
- Enjoys variety and switching between tasks
- Can adjust their schedule during busy periods
Skills & Experience Needed
- At least 1 year of experience in a customer-facing role
- Strong written communication skills
- Tech-savvy and detail-oriented
- Good at solving problems and digging into the “why”
- Familiarity with Zendesk or similar tools is a plus
- Comfortable working in a fast-paced, ever-changing environment
Pay & Perks
- $35/hour (1099 contractor)
- 100% remote work
- Flexible schedule
- A supportive team that values personal growth and open communication
- A workplace that lives by its values seeing the “good inside” everyone
Inclusive & Supportive Culture
Good Inside is committed to diversity and inclusion. They welcome applicants from all backgrounds and offer accommodations during the hiring process to make sure everyone has a fair chance.
They don’t just support parents they support their employees too, creating a workplace that’s kind, empowering, and growth-focused.
Final Thoughts
If you’re someone who loves helping others, values empathy, and wants to be part of a company that’s changing the way we think about parenting, this role could be a meaningful next step. It’s flexible, impactful, and rooted in a mission that matters.
Ready to apply? Head to Good Inside’s careers page and submit your application.
Explore Remote Work From Home Jobs:
Coca-Cola Latest Remote Jobs + 3 More Work From Home with No Experience
$56k/Year Remote Support Job at SmartAsset
Work from Home Healthcare Support Job (No Degree Needed) at Included Health
No Cold Calls Remote Support Jobs at Foundever with No Degree
