If you’re looking for a stable, full-time remote job that values your communication skills and offers great benefits, this opportunity from Endurance might be just what you need.
Whether you’re a beginner, a mom returning to work, or someone seeking a flexible work-from-home role, this position is designed to support you.
Claims Customer Service Specialist at Endurance (Remote)
Endurance Warranty Services is hiring Customer Service Claims Specialists to join their growing claims department. Your main role will be to help customers understand their vehicle service contracts and guide them through the claims process. You’ll be answering phone calls and emails, explaining coverage details, and supporting the internal claims team.
This is a remote position, so you’ll work from home but you’ll still be part of a friendly, interactive team. Camera usage is required during training and meetings to keep communication strong and personal.
What You’ll Be Doing
Here’s a breakdown of your daily tasks:
- Review vehicle service contracts and help customers understand what’s covered.
- Answer phone and email inquiries with clear, friendly explanations.
- Share internal documents with the Claims Adjudication Department.
- Keep track of requests and complete paperwork accurately.
- Work closely with your team and communicate openly with managers.
- Join video calls for training and team meetings.
- Take on other tasks as needed.
This job is all about being helpful, organized, and a good communicator. If you enjoy solving problems and making people feel supported, you’ll thrive here.
What You Need to Succeed
You don’t need a college degree, but here’s what Endurance is looking for:
- A high school diploma or GED.
- Strong customer service and multitasking skills.
- Attention to detail and accuracy in data entry.
- Ability to keep sensitive information confidential.
- Clear written and verbal communication especially over the phone.
- Basic computer skills (MS Office, typing at least 35 words per minute).
- Call center or automotive service experience is a plus.
If you’ve worked as a Warranty Administrator, Service Writer, Automotive Cashier, or Receptionist, this role could be a great fit.
Note: A background check is required before starting.
Pay and Perks
- Hourly Pay: $20.50 USD
- Work From Home
- Paid Training
- Computer Equipment Provided
- Internet Stipend
- Medical, Dental, and Vision Insurance
- 401(k) with company match after 90 days
- Voluntary Life Insurance
Endurance offers a supportive work culture and real growth opportunities. You’ll be part of a company that values diversity, inclusion, and employee well-being.
Why Endurance Stands Out
Endurance has been recognized with multiple Stevie Awards for being a top workplace. They’ve also earned spots on “50 Best Companies to Sell For” and industry lists from Crain’s and Inc. magazine. Customers consistently rate them highly on Google and Trustpilot.
They’ve been protecting drivers from expensive car repairs for nearly 15 years and they’re still growing fast. When you join Endurance, you’re not just taking a job you’re joining a team that cares about your future.
Final Thoughts
This role is ideal for someone who enjoys helping others, is comfortable with phone and email communication, and wants to work from home with reliable pay and benefits.
If you’re organized, empathetic, and ready to grow, Endurance could be your next big step.
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