If you’re exploring remote jobs, Conduent has opened up 148 work from home positions across multiple countries like India, the Philippines, Australia or any other country.
But before you get excited, let’s take a closer look at one specific role the Remote Customer Service Representative and why it may not be the right fit for everyone.
Quick Heads-Up: This Job Is Only for U.S. Residents (With Restrictions)
This particular role is based in the United States and is only open to applicants living in select states. In fact, if you live in any of the following U.S. states, you’re not eligible to apply:
AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA, MS, NJ, NY, OR, RI, TX, VT, WA
So if you’re based in India, the Philippines, Australia, or any other country outside the eligible U.S. states this particular job isn’t for you. But don’t worry!
Conduent is actively hiring for many other remote roles across the globe. Keep reading for more insights, and be sure to explore other listings that may be a better fit for your location.
Job Overview: Remote Customer Service Representative (U.S. Only)
- Job Type: Full-time (40 hours/week)
- Location: Remote (U.S. only)
- Pay: $14/hour + incentives
- Work Hours: Any 8-hour shift, Monday to Sunday (24/7 availability)
Pay & Perks
- $14/hour starting from Day 1
- Extra $1.50/hour for night shifts (6 PM–6 AM)
- Extra $1.00/hour for weekend shifts (Sat & Sun, 6 AM–6 PM)
- Monthly performance bonus: Up to $350
- Paid training (3–6 weeks)
- Career growth opportunities
- Health, dental, vision, and retirement benefits
What You’ll Be Doing
This is a high-volume call center role where you’ll:
- Answer incoming calls and help customers with their card accounts
- Provide info about payments and benefits from government agencies
- Help with transaction issues and account status
- Use web-based tools to process requests
- Communicate clearly and empathetically
- Follow company policies and keep customer data confidential
Who They’re Looking For
You’ll thrive in this role if you:
- Are 18+ with a high school diploma or equivalent
- Have at least 6 months of customer service or call center experience
- Can attend 100% of training sessions
- Are tech-savvy and comfortable using multiple screens
- Can stay calm and professional during tough calls
- Have strong communication skills (written and verbal)
- Can multitask in a fast-paced environment
Tech Requirements
To work from home, you’ll need:
- A quiet, dedicated workspace with desk, chair, and power outlet
- A secure, high-speed internet connection (minimum 50 Mbps upload/download)
- A direct LAN connection (not Wi-Fi)
- A working computer (provided by Conduent)
- A camera for meetings and training
Bonus Points
If you have 1+ years of call center experience, that’s a plus!
Equal Opportunity & Accessibility
Conduent welcomes applicants from all backgrounds and offers accommodations for people with disabilities. U.S. applicants needing support during the hiring process can request help via their ADAAA form.
Final Thoughts
This job offers solid pay, benefits, and career growth but it’s strictly for U.S.-based applicants. If you’re outside the U.S., like in India or the Philippines, this role won’t work for you.
However, Conduent is hiring for many other remote positions globally, so don’t give up! Explore their full job listings and find one that fits your location and skills.
Stay tuned for more remote job reviews tailored for international applicants. We’ll help you find the right fit no matter where you live.
Would you like me to break down other Conduent roles that are open to global candidates next?
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