If you’re someone who enjoys helping others behind the scenes and wants to be part of a mission-driven company that’s changing how families receive care, the Care Adviser remote role at Wellthy might be your perfect fit.
About Wellthy
Wellthy is a modern care company that’s reimagining how caregiving support is delivered. Their goal? To make sure every family has the tools and guidance they need to manage health and caregiving challenges whether it’s for aging parents, children with special needs, or anyone in between.
They work with Fortune 500 companies, health plans, and carriers to offer care support to employees and members. And they’re not just about compassion they’re tech-savvy too. Wellthy uses AI, automation, and other smart tools to make caregiving smoother and more efficient.
What Does a Care Adviser Do?
As a Care Adviser, you won’t be directly talking to families but you’ll be a key player behind the scenes. You’ll support Wellthy’s Care Coordinators by handling tasks that make caregiving easier for members.
Your Day-to-Day Might Include:
- Researching care options like senior housing, mental health providers, or in-home support services
- Completing administrative tasks like organizing documents or finding resources
- Communicating updates and progress to the internal team
- Helping build internal guides and tools that make caregiving smoother
- Collaborating with teammates to solve problems creatively
- Learning and growing into specialized areas like medical care, mental health, or veterans’ support
You’ll report to a Care Manager and work closely with other team members to make sure every task is done with care, accuracy, and speed.
Who Is This Role For?
This role is ideal for someone who:
- Has at least 3 years of experience in healthcare, caregiving, customer service, or admin work
- Holds an associate degree or higher
- Has worked remotely before and is comfortable using tools like Zoom, Slack, and Google Suite
- Is curious about technology and open to learning how AI can improve caregiving
- Enjoys solving problems and working independently
Bonus Skills (Not Required, But Nice to Have):
- Experience in housing, medical billing, mental health, or veterans’ services
- Speaks more than one language
- Has supported complex healthcare situations before
Training & Growth
You’ll receive thorough training on:
- Wellthy’s platform and tools
- Customer service best practices
- How to communicate the “Wellthy way”
Plus, there are opportunities to specialize in areas like medical care, logistics, or mental health based on your interests and performance.
Pay & Benefits
- Pay: $19/hour (includes training)
- 100% remote work
- Medical, dental, and vision insurance (starts within 30 days)
- Mental health benefits
- 15 days paid vacation (increases with each year)
- Sick and caregiving leave
- Generous parental leave (including pregnancy loss leave)
- Retirement savings with company match
- Professional development support
Remote Work Requirements
To work from home, you’ll need:
- A strong internet connection
- A quiet, private space to take calls
- A secure setup to handle sensitive information
Note: Wellthy is hiring across the US, but not in Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, or West Virginia.
Why People Love Working at Wellthy
Wellthy isn’t just a company it’s a community. They value diverse backgrounds, continuous learning, and purpose-driven work. You’ll be part of a team that’s building something meaningful and helping families every single day.
Ready to Apply?
If this role speaks to you, don’t worry about being the “perfect” candidate. Wellthy values your unique experience and perspective. Just click “Apply” on the job posting and attach your resume.
Need accommodations during the application process? Email: jobs@wellthy.com
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