If you’re someone who loves YouTube, enjoys helping others, and wants to work from anywhere (100% Remote Worldwide) in the world this job might be your perfect match.
vidIQ is hiring Creator Support Specialists to join their remote team and support YouTube creators globally. Let’s break down everything you need to know in simple terms.
What Is vidIQ?
vidIQ is a tech company that helps YouTubers grow their channels. They offer smart tools that help creators improve their videos, reach more viewers, and understand what works best. Think of vidIQ as a behind-the-scenes partner for YouTube success.
Their team is fully remote, meaning you can work from anywhere. They’re passionate about content creation, AI tools, and helping creators thrive.
About the Role: Creator/Customer Support Specialist
As a Creator Support Specialist, your main job is to help YouTube creators use vidIQ’s tools. You’ll answer questions, solve problems, and guide users through their creative journey. You’ll also share feedback from creators to help vidIQ improve its products.
This is a contract-based position, and you’ll be working with a global team that values empathy, innovation, and collaboration.
Key Responsibilities
Here’s what you’ll be doing day-to-day:
- Customer Support: Help creators with questions and issues related to vidIQ’s tools.
- Problem Solving: Use your attention to detail to troubleshoot and fix problems.
- Team Collaboration: Work closely with teammates from different countries and backgrounds.
- Independence: Manage your own time and tasks without needing constant supervision.
- AI Tools: Use AI and automation tools to make your work smoother and faster.
- YouTube Trends: Stay updated on what’s happening in the YouTube world so you can better support creators.
- Growth Mindset: Be open to learning new things and growing with the company.
Work Schedule
You’ll need to be available for 8-hour shifts between:
12:00 AM PST to 8:00 AM PST
Friday to Tuesday
That’s ideal for night owls or those in time zones like India, where this shift falls in the afternoon to evening.
Salary Details
- Hourly Pay: $15.5 to $17.5 USD
Why Work at vidIQ?
Here’s what makes this job special:
| Feature | What It Means |
|---|---|
| 100% Remote | Work from anywhere in the world |
| Impactful Work | Help real creators succeed on YouTube |
| Innovative Tools | Use cutting-edge AI and automation |
| Supportive Team | Join a friendly, diverse, global team |
| Career Growth | Learn new skills and grow professionally |
Who Should Apply?
This role is great for:
- Beginners who are tech-savvy and love YouTube
- Moms or caregivers looking for flexible remote work
- International job seekers who want global exposure
- Anyone passionate about helping others and learning new tools
Final Thoughts
If you’re looking for a remote job that’s meaningful, flexible, and fun this could be a great fit. You’ll be part of a team that truly cares about creators and uses smart tools to make a difference.
Ready to apply? Head over to vidIQ’s careers page and submit your application.
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