If you’re looking for a full-time remote job that blends customer service with data entry, Conduent’s opening for a Customer Service Data Entry Specialist might be a great fit. Here’s everything you need to know in simple terms.
About the Company: Conduent
Conduent is a global company that helps big businesses and government agencies run smoothly. They handle important tasks like customer support, data processing, and tech services. If you work here, you’ll be helping millions of people indirectly by making sure systems and services run efficiently.
Job Location & Schedule
- Remote Position: You must live in Kansas to apply.
- Work Hours: Monday to Friday, 8:00 AM – 4:30 PM CST
- Job Type: Full-time, regular employment
Job Role Overview
As a Customer Service Data Entry Specialist, you’ll work on the KanCare Clearinghouse Program, which supports Medicaid services in Kansas. Your main job is to help people by entering their information accurately into the system and answering questions about their eligibility.
What You’ll Be Doing
Here’s a breakdown of your daily tasks:
- Review applications and enter data into the Kansas Economic and Enforcement System (KEES)
- Research missing or unclear information and follow up with customers
- Use multiple documents to verify and complete data entries
- Answer phone calls and provide helpful, polite support
- Stay updated on Medicaid rules and policies
- Return incomplete forms to customers and request missing details
- Attend training to learn more about Medicaid eligibility programs
Skills That Help You Succeed
You’ll do well in this role if you:
- Speak clearly and listen actively
- Can handle different personalities with patience
- Are good at multitasking and managing time
- Know basic grammar, spelling, and punctuation
- Work well in a team and keep information confidential
- Are bilingual in Spanish and English (preferred but not required)
Qualifications Needed
- High School diploma or GED (college is a plus)
- At least 6 months of customer service experience
- At least 2 years of data entry experience
- Comfortable using MS Office, Outlook, and the internet
- Able to type 28 words per minute accurately
Pay & Benefits
- $15.25/hr for regular roles
- $15.75/hr if you’re bilingual (Spanish/English)
- Health, dental, and vision insurance
- Life and disability coverage
- Paid holidays, vacation, and sick time
- Retirement savings plan
- Possible bonuses or incentives based on performance
Final Thoughts
This role is ideal for someone who enjoys helping others, is detail-oriented, and wants a stable remote job with growth potential. The training is thorough, the hours are consistent, and the company values diversity and safety.
If you’re ready to apply or want to explore more, head to Conduent’s careers page.
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