Activus Connect is a leading global provider of customer care and outsourced solutions, specializing in delivering exceptional experiences remotely.
Their mission is to elevate customer interactions by employing highly skilled professionals known as Customer Experience Ambassadors.
Activus Connect works only in the US, Canada and Puerto Rico.
Activus Connect provides full-time, part-time and flexible shift alternatives, allowing its team members to work remotely and online.
Position Details
Customer Service roles available
Activus Connect is currently hiring for customer service positions, including customer experience ambassadors, technical support representatives and sales representatives.
Activus Connect offers a variety of work schedules to accommodate the needs of its team members. Full-time, part-time and flexible shift options are available.
Starting salary of $16.58/hour
Activus Connect offers a competitive starting salary of $16.58/hour for its customer service positions.
Activus Connect provides access to a comprehensive benefits package, including health insurance, retirement plans, and earned daily pay.
Other benefits include paid time off, employee assistance programs and access to a variety of discounts and perks.
Application Process
Computer speed test requirement
As part of the application process, Activus Connect requires applicants to take a computer speed test to ensure that their computer meets the technical requirements for the position.
Screenshot of computer specifications needed
In addition to the computer speed test, applicants are also required to provide a screenshot of their computer specifications to verify that their computer meets the technical requirements for the position.
Instructions provided on Activus Connect careers webpage
Detailed instructions on how to take the computer speed test and provide a screenshot of computer specifications are provided on the Activus Connect careers webpage.
Applicants are encouraged to carefully review these instructions and follow them closely to ensure a smooth application process.
Qualifications and Expectations
Looking passionate, purpose-driven individuals
Activus Connect is seeking individuals who are passionate about providing exceptional customer service and are purpose-driven in their approach to work.
Dedication to creating meaningful experiences
The company places a strong emphasis on creating heartfelt experiences for its customers and as such, seeks team members who are committed to fostering these experiences.
Respectful treatment of customers and colleagues
Activus Connect places a high value on treating both customers and colleagues with respect and dignity.
Team members are expected to maintain a professional and courteous demeanor at all times.
Ability to adapt to various communication platforms
As a remote work environment, Activus Connect relies heavily on various communication platforms to connect with customers and colleagues.
Team members are expected to be proficient in using these platforms and be able to adapt to new ones as needed.
Company Culture
Activus Connect values integrity, authenticity, and fun in its workplace culture. The company strives to create an environment where team members can be themselves and enjoy their work.
Activus Connect is committed to serving the communities it works in and supporting local causes. The company also contributes to national and international non-profit organizations.
As part of its commitment to giving back, Activus Connect pledges to donate the first 10% of its profits to community and international causes.
Activus Connect is currently limited to operating within the United States, Canada, and Puerto Rico.
Activus Connect Available Roles
A. List of open positions
- AX Support Manager
- Customer Service Ambassador 2023
- Financial Analyst
- And more
B. Virtual and remote work options
Activus Connect offers virtual and remote work options for various positions, allowing employees to work from the comfort of their home-based offices across the US, including Puerto Rico.
C. Links to detailed job descriptions
Detailed job descriptions for the open positions can be found on the Activus Connect careers webpage, providing insights into the roles, responsibilities and requirements for each position.
Conclusion
Activus Connect is dedicated to redefining the customer experience by empowering its ambassadors to build careers in customer care and providing SmartVirtual technology and outsourced customer experience solutions.
Individuals seeking a purpose-driven company that values integrity, authenticity and fun are encouraged to explore career opportunities with Activus Connect.
For further information and to apply for available positions, visit the official Activus Connect careers webpage.
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